Contact / Snipara
Reach the right team without guessing where to send it.
Keep it simple: product questions, support conversations, and public repo issues each have a clear path. If it touches the service, we will route it internally from there.
Operator
STARBOX GROUP GMBH
CHE-326.317.262
Chemin du Pré-Guillot 9
1288 Aire-la-Ville
Switzerland
CHE-326.317.262
Chemin du Pré-Guillot 9
1288 Aire-la-Ville
Switzerland
General questions
Product, pricing, demos, or company requests.
sales@starbox-group.com
Technical support
Runtime, MCP, indexing, or integration issues.
support@starbox-group.com
Direct line
Use phone when email is too slow for the conversation.
+41 79 203 10 50
GitHub issues
For public issues and feature requests tied to the codebase.
Open an issue
Response rhythm
What to expect after you write to us.
- General inquiries: usually within 1 to 2 business days
- Technical support: usually within 24 to 48 hours
- Enterprise discussions: handled directly with priority follow-up